Frequently Asked Questions (FAQ)

Product FAQs

Why not just use a microfibre cloth or mitt?

A cloth can bunch and slip, and a mitt is imprecise, restricting its uses. MiGlove has five fingers for even easier control. This allows cleaning of tight corners and difficult to reach locations.

Where can I use MiGloves?

Wherever your heart desires! We suggest purchasing different colours if you like to clearly separate your cleaning duties (e.g. one colour for bathroom and the other for kitchen).

I don’t use chemicals or cleaning agents. Will the gloves work without these?

Yes! It is totally up to you whether you use the gloves with or without cleaning products.

Are there any surfaces I should not use MiGlove on?

Microfibre is non-abrasive. However, using dirty microfibre may scratch some surfaces - ensure your gloves are clean before use.

How do I wash the gloves?

MiGloves should be washed on a maximum 60-80 degree cycle with normal detergent. No bleach or fabric softener. Line dry. Wash separately for the first wash to avoid colour bleeding. Your gloves will last around 300 machine washes.

Are there different sizes?

Miglove is custom designed to be a pair of gloves, containing one left and one right fitting glove - one size fits most.

The material will stretch to larger hands and the 5 finger design works equally as well with smaller hands.

Is MiGlove Australian Owned?

Bloody oath!

Shipping and Order FAQs

What are your shipping rates & charges?

Shipping prices are determined by our shipping partner Sendle and are calculated at checkout depending on the size of your package and the delivery location.

Do you ship to PO Boxes?

Our shipping partner Sendle does not deliver to PO Boxes. For more information, click here.

Do you ship outside of Australia?

Not yet....watch this space.

For overseas wholesale enquiries, please contact us here.

When will my order arrive?

You will receive an email with a tracking number once your items have been shipped.

To track your parcel, please visit the Sendle tracking website here.

How can I track my order?

You will receive an email with a tracking number once your items have been shipped.

To track your parcel, please visit the Sendle tracking website here.

My tracking is not working, what can I do?

Your tracking number may take up to 12 hours to become active.

If you are experiencing any issues with your tracking number after allowing 12 hours, please get in touch with our Customer Care Team so we can get this issue resolved.

Do I need to sign for my order?

No. If no one will be at the delivery address when the parcel is scheduled for delivery you can give the driver permission to leave the parcel unattended.

This is known as "authority to leave". For more information, refer to the Sendle website here.

Can I change or cancel my order?

This depends on whether your order has already been collected by our shipping partner, Sendle.

If you would like to change or cancel your order, please contact us as soon as possible after placing your order.

Can I return an item if I'm dissatisfied?

Please refer to our Returns and Refunds page for more information.

Something in my order is faulty or missing! What can I do?

If something is broken, faulty or missing from your order, please get in touch with our Customer Care Team so we can get this issue resolved.

Payment FAQs

What payment options can I use?

At checkout, there are three payment options to select. You can use either a credit card, PayPal or Apple Pay.

We do not store or have access to any credit card details, these are encrypted through Shopify.

Do you have Afterpay?

Not just yet!